Refund Policy
Refund Policy
Thank you for shopping with us! We want you to be fully satisfied with your purchase, so if there’s an issue, we're here to help. Please read our refund policy below to understand how returns and refunds work.
Returns
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Eligibility: You have 7 days from the date of delivery to initiate a return. Items must be unworn, unwashed, and in their original condition with all tags attached.
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Non-Returnable Items: Certain items, such as final sale items, gift cards, and intimate wear, are non-returnable. Any items returned that do not meet these criteria may not qualify for a refund.
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Return Process: To start a return, please contact our support team with your order number and digital receipt as proof of purchase. We’ll then guide you through our return process.
Refunds
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Refund Approval: Once we receive your returned item(s), our team will inspect them. If the item meets our return requirements, your refund will be processed. You will receive an email notification confirming the status of your refund.
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Refund Method: Refunds will be credited to your original form of payment. Please allow 5-10 business days for the funds to appear in your account, depending on your bank's processing time.
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Shipping Fees: Unfortunately, shipping costs are non-refundable.
Late or Missing Refunds
If you haven’t received your refund within 10 business days, please double-check with your bank or card provider, as processing times can vary.
Thank you for understanding our policies and for shopping with us. Our goal is to ensure that each item you purchase meets your expectations, and we appreciate the chance to serve you.
