Shipping Policy
Effective Date: January 3, 2026
Company: Astromessy Clothing LLC
1. Order Processing
All orders are processed within [3–14 business days] (excluding weekends and holidays) after payment is successfully received.
- Orders are not processed, shipped, or delivered on weekends or holidays
- Processing times may be extended during high-volume periods, product drops, or promotional events
Once an order has been processed, it will be prepared for shipment and cannot be modified or canceled in accordance with our Final Sale Policy.
2. Shipping Methods & Delivery Times
Shipping times vary depending on the selected shipping method and destination.
- Estimated delivery times are provided at checkout and are not guaranteed
- Delivery timelines begin after the order has been processed and shipped
- Astromessy Clothing LLC is not responsible for delays caused by carriers, customs, or unforeseen circumstances
3. Shipping Rates
Shipping rates are calculated at checkout based on:
- Destination
- Package weight and dimensions
- Selected shipping method
All shipping fees are non-refundable.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
- Customers are responsible for monitoring their shipment using the provided tracking number
- Astromessy Clothing LLC is not responsible for lost or delayed packages once they are in the possession of the shipping carrier
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
- Astromessy Clothing LLC is not responsible for orders shipped to incorrectly provided addresses
- If an order is returned due to an incorrect address, the customer may be responsible for additional shipping fees to reship the order
6. Lost, Stolen, or Delayed Packages
Astromessy Clothing LLC is not liable for packages that are:
- Lost in transit
- Marked as delivered but not received
- Stolen after delivery
Customers are encouraged to contact the shipping carrier directly to file a claim. Assistance may be provided at our discretion.
7. Damaged or Incorrect Items
If your order arrives damaged or incorrect, you must:
- Contact us within 48 hours of confirmed delivery
- Provide your order number and clear photographic evidence
Claims submitted outside this time frame may not be eligible for review. All resolutions are handled at the sole discretion of Astromessy Clothing LLC.
8. International Shipping (If Applicable)
For international orders:
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country
- Delivery times may vary significantly due to customs processing
- Astromessy Clothing LLC is not responsible for delays related to customs clearance
9. Policy Agreement
By placing an order with Astromessy Clothing LLC, you acknowledge and agree to this Shipping Policy in conjunction with our Final Sale Policy.
10. Contact Information
For shipping-related inquiries, please contact:
Email: astromessyclothing@gmail.com